Frequently Asked Questions
We offer a detailed sizing guide to help you select the right size. Each product page has a link to our sizing guide, where you can find measurements and fit recommendations. For additional help, reach out to our support team at letstalk@styrke.world.
Currently, we don’t offer customization services for individual items. However, we plan to introduce customization options in the future. Stay tuned by signing up for our newsletter!
Currently, Styrke does not provide gift-wrapping services. However, our products are packaged with care and attention to detail to ensure they arrive in excellent condition.
To maintain the quality of our leather products, avoid exposing them to water, oils, and direct sunlight. Use a soft cloth for cleaning, and apply leather conditioner periodically to keep the material supple. For more tips, check our Leather Care Guide.
Enter your discount code at checkout in the designated field, and the discount will be applied to your total. Only one discount code can be used per purchase, and some items may be excluded from promotions.
Yes! Styrke rewards customers for shopping with us. Members earn points for purchases, reviews, and referrals, which can be redeemed for discounts on future orders. Learn more about our program on our Loyalty Program page.
We’re here to help! If your item arrives damaged, please email us at letstalk@styrke.world within 48 hours of delivery, including photos of the damaged product and packaging. Our team will assist with a replacement or refund.
Orders are processed within 1-3 business days. Once shipped, you’ll receive a tracking number to monitor the delivery status. Note that orders placed on weekends or holidays may experience slight delays.
If your order hasn’t shipped, contact us as soon as possible at letstalk@styrke.world. We’ll do our best to accommodate your request, but changes aren’t guaranteed once the order is in transit.
We accept major credit cards, debit cards, PayPal, and other secure payment methods depending on your region. All payments are securely processed for your protection.
Our customer support team is available Monday to Friday, from 9 AM to 6 PM (EST). You can reach us via email at letstalk@styrke.world, and we’ll respond within 24 hours.
Yes, we offer special pricing and options for wholesale and bulk orders. Please reach out to us at letstalk@styrke.world for more information and terms for wholesale accounts.
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Yes, we offer digital gift cards in various amounts. Gift cards are perfect for any occasion and are delivered by email, so they’re ready instantly. Gift cards do not expire and can be used for any purchase on our website.
Our products are made from high-quality materials, including genuine leather and premium textiles. Each item’s material composition is listed on the product page. We are committed to sustainable sourcing and quality craftsmanship.
Yes, we partner with ethical manufacturers who adhere to fair labor practices and sustainable production methods. We are dedicated to ensuring that our products are responsibly made to high standards.
If your tracking information shows that your package was delivered but you haven’t received it, please check with neighbors or other household members. If the package is still missing, contact us at letstalk@styrke.world, and we’ll assist in resolving the issue.